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Relationship Between Intra-Organizational Communication Satisfaction and Safety Attitude of Nurses

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KMID : 0614820120180020213
±è°æÀÚ ( Kim Kyung-Ja ) - ¾ÆÁÖ´ëÇб³º´¿ø °£È£ºÎ

ÇÑÁ¤¼÷ ( Han Jung-Sook ) - ¾ÆÁÖ´ëÇб³º´¿ø
¼­¹Ì¼÷ ( Seo Mi-Sook ) - ¾ÆÁÖ´ëÇб³º´¿ø
ÀåºÀÈñ ( Jang Bong-Hee ) - ¾ÆÁÖ´ëÇб³º´¿ø °£È£ºÎ
¹Ú¹Ì¹Ì ( Park Mi-Mi ) - ¾ÆÁÖ´ëÇб³º´¿ø °£È£ºÎ
ÇÔÇü¹Ì ( Ham Hyung-Mi ) - ¾ÆÁÖ´ëÇб³º´¿ø °£È£°ú
À¯¹®¼÷ ( Yoo Moon-Sook ) - ¾ÆÁÖ´ëÇб³ °£È£´ëÇÐ

Abstract

Purpose: Communication in hospitals is one of the major factors in patient safety. So, the purpose of this study was to identify the relationship between intra-organizational communication satisfaction and the safety attitude of nurses in hospitals.

Method: A descriptive survey design with convenience sampling was used. Data collection was done using a self-report questionnaire answered by 278 nurses from one university hospital located in Kyeoung-gi Province, Korea.

Result: Intra-organizational communication satisfaction positively correlated with safety attitude (r=.747, p<.01). Among the 6 sub dimensions of safety attitude, perceptions of management (r=.675, p<.01), job satisfaction (r=.640, p<.01) and teamwork climate (r=.600. p<.01) were strongly related to intra-organizational communication satisfaction. Multiple regression analysis was done to identify explanation power of intra-organizational communication satisfaction against safety attitude. The model was significant (F=48.540, p<.01). Intra-organizational communication satisfaction accounted for 60.9% of variance in safety attitude (Adj =.609).

Conclusions: The results of this study indicate that higher levels of intra-organizational communication satisfaction promote positive safety attitude in hospital nurses and that communication media quality is an important factor in patient safety attitude. Therefore, developing interventions to revitalize intra-organizational communication level based on communication media quality will help in the construction of positive safety attitude in nurses.
KeyWords
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Nurses, Communication, Safety
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ÇмúÁøÈïÀç´Ü(KCI) KoreaMed